HIPAA Support, with a BAA Available on Request
HIPAA support depends on your configuration, agreements and how the service is used. A Business Associate Agreement (BAA) is available on request. Using virtual fax alone does not establish compliance.
Virtual Fax
Canadian Virtual Fax for Business
Exchange business documents without a dedicated fax machine, paper or analogue phone line. IXICA Virtual Fax supports faxing through a web portal, email or API, with fax documents stored in Canada. Built for workflows in healthcare, pharmacy, legal and financial services, our virtual fax options include unlimited users and unlimited fax pages to eligible Canadian and US destinations.* Confirm the plan, security settings and contractual requirements appropriate for your organization. *Subject to IXICA’s Fair Use Policy and applicable plan terms. Support for HIPAA, PIPEDA or PHIPA-related requirements depends on the selected service, configuration and your organization’s practices; using the service alone does not establish compliance.
Why Choose IXICA Virtual Fax?
Send and Receive Faxes Your Way
Web Portal
Send, receive, view and manage faxes from any browser, with nothing to install.
Email
Send a fax as easily as sending an email, and get incoming faxes delivered straight to your inbox.
API
Build faxing directly into your own software, platform or workflow.
IXICA Apps
Manage faxes from the IXICA mobile and desktop apps, right alongside your calls and messages.
Your team can fax from the office, from home or on the road, and every document stays organized in one secure place.
Built for Growing Teams
Unlimited Users
Give fax access to everyone who needs it, with no per-user fees. Add staff, departments or locations as your organization grows, and your costs stay the same.
Unlimited Pages Across Canada & the US*
You never have to count pages or worry about overage charges. Send and receive as many fax pages as your business needs across Canada and the United States. Large medical records, lengthy contracts and high-volume prescription traffic are all covered.
Local and Toll-Free Fax Numbers
Choose a local fax number for a community presence, or a toll-free fax number so clients and partners anywhere in North America can fax you free of charge.
Keep Your Existing Fax Number
Switching to IXICA doesn't mean starting over. Port your current fax number to IXICA, and the people who fax you won't need to change a thing.
Privacy and Healthcare Requirements
PIPEDA and PHIPA Support
PIPEDA and PHIPA support depends on your configuration, agreements and how the service is used. Using virtual fax alone does not establish compliance.
Canadian Fax Storage
Faxes sent and received through IXICA virtual fax are stored in Canada, subject to the features and configuration you use.
Fax API for Developers and Platforms
The IXICA Fax API gives developers a way to add faxing to an application or platform. HIPAA, PIPEDA and PHIPA support depends on configuration, agreements and how the service is used.
- Send faxes automatically from your software
- Receive incoming faxes and route them into your system
- Track delivery status and confirmations for every transmission
- Send PDFs, Word documents, images and other common file formats, with automatic conversion
- Scale from a handful of faxes to high-volume traffic
Software companies and platform providers can offer faxing as a feature of their own product, with no fax infrastructure to build or maintain. HIPAA, PIPEDA and PHIPA support depends on configuration, agreements and how the service is used.
POST /fax/send
{
"from": "+18005550100",
"to": "+14165550199",
"file_url": "https://cdn.example.com/referral.pdf",
"callback_url": "https://app.example.com/webhooks/fax"
}Fax Integration for Healthcare, Pharmacy and More
Medical Software and EMR/EHR Platforms
Connect faxing directly to electronic medical record systems for referrals, lab requests, and patient charts.
Pharmacy and Prescription Services
Receive prescriptions, renewal requests, and prescriber communications with zero paper backlog.
Hospitals, Clinics and Laboratories
Exchange referrals, test results, consultation notes, and insurance forms securely.
Legal and Professional Services
Law firms, accountants, and notaries can send and receive signed contracts with transmission records.
Insurance and Financial Services
Process claims, applications, and mortgage documents faster without physical fax machines.
Real Estate
Exchange offers, contracts, and disclosure documents from anywhere on mobile or desktop apps.
Government and Public Sector
Support agencies relying on fax as a trusted way to exchange documents with Canadian data hosting.
Logistics, Manufacturing and Distribution
Send and receive purchase orders, bills of lading, and invoices directly from business systems.
Go Paperless Without Giving Up Fax
Traditional fax machines take up space, use paper and toner, need a dedicated phone line and break down at the worst times. IXICA Virtual Fax removes all of that. Every fax is stored digitally in a searchable archive, so you can find, forward and file any document in seconds. You'll save money, reduce waste and never stand at a jammed fax machine again.
Everything You Need, Built In
- Web portal, email, API and app access
- Unlimited users and unlimited pages across Canada & the US*
- HIPAA, PIPEDA and PHIPA support depends on configuration, agreements and how the service is used. A BAA is available on request
- Faxes stored in Canada, subject to your configuration
- Local and toll-free fax numbers
- Number porting to keep your existing fax number
- Delivery confirmations for every fax
- Searchable fax archive in the web portal
- Support for multiple file formats, including PDF, Word and images
- Integration with the IXICA mobile and desktop apps
FAQ
Virtual Fax
Questions
Answers about HIPAA, PIPEDA, PHIPA, Canadian data hosting, email fax, number porting, and the Fax API.
Built for healthcare, legal, pharmacy, and enterprise teams evaluating cloud fax.
A virtual fax, also called an online fax or internet fax, lets you send and receive faxes over the internet instead of using a fax machine and phone line. With IXICA, you can fax from a web portal, by email, through the IXICA apps or through an API.
HIPAA support depends on your configuration, agreements and how the service is used. A Business Associate Agreement (BAA) is available on request. Using virtual fax alone does not establish compliance.
PIPEDA and PHIPA support depends on your configuration, agreements and how the service is used. Using virtual fax alone does not establish compliance.
Faxes sent and received through IXICA virtual fax are stored in Canada, subject to the features and configuration you use.
Yes. You can send faxes by email and receive incoming faxes directly in your inbox.
Yes. The IXICA Fax API lets developers add sending, receiving and delivery tracking to their own applications, platforms, EMR systems and business software.
No. IXICA Virtual Fax includes unlimited users and unlimited pages across Canada and the US.*
Yes. You can port your existing fax number to IXICA, so your contacts can keep faxing you the same way.
Check a number on our number portability tool, or request a port when you get started.
Yes. IXICA offers both local and toll-free fax numbers.
You can send PDFs, Word documents, images and other common file formats. IXICA converts them automatically.
No. All you need is an internet connection. IXICA handles everything else.
Need more answers?
Browse the full FAQ for SIP trunking, SMS, toll-free, and number portability.
Virtual Fax
Ready for Secure, Compliant Virtual Faxing?
Get started with unlimited fax pages, keep your existing fax number, or integrate our Fax API.